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Terms & Conditions

For the purposes of these conditions of sale, the following definitions shall apply:

Overriding Provisions

All offers are accepted and all Goods are sold subject to and upon these Conditions of Sale. No addition, alteration, variation or waiver of any term of these Conditions of Sale shall be binding unless agreed in writing by the parties. The Purchaser shall be deemed to have agreed these Conditions in relation to all present and future dealings between the parties. No Purchaser Terms and Conditions of Purchase and no other terms, conditions, warranties, particulars, standards, criteria, specifications and other matters, whether written or oral, express or implied, shall form part of or be deemed to be incorporated into this contract unless agreed in writing by a authorised officer of each party.


Goods will be charged at our prices ruling on the date of dispatch.


We offer refunds on orders returned unused/unopened and in their original condition within 14 days of receipt. Due to the nature of our product, refunds/cancellations will not normally be given if the product has been used/opened. However, if you do have a complaint, please email - support@whitestrips4u.co.uk. Refunds will be given at the discretion of the management.

General Whitening Disclaimer

The results of teeth whitening are subjective and individual bleaching results vary from person to person and we cannot guarantee a particular result. It is critical that you strictly follow the individual product instructions provided with fully boxed items, or on our product description for loose / split quantities. Not following the instructions could, among other things, damage your teeth and gums. In some instances, even if you follow the instructions bleaching may result in blotchiness or a non-uniform tooth surface. The effects of teeth whitening fades over time and individual results again vary. Unexpected results may occur and may be irreversible. By buying a particular teeth whitening product, you accept all the risks associated with tooth bleaching and release and hold Whitestrips4u harmless and its agents, employees, and principals harmless for any issues or complications arising from or connected with the bleaching.

Before purchasing any of these products, if you suspect having any allergies to any of the teeth whitening products sold on the Whitestrips4u website, or you are not sure if the product is suitable for you, please consult your dentist before making any purchase. Sensitivity can be a part of the teeth whitening process and the degrees of sensitivity vary from person to person. We advise those who experience unusual sensitivity to stop using the product for a day or lowering the frequency of usage. If the sensitivity continues and causes severe discomfort we advise to stop using tooth whitening products immediately and consult your dentist.

By buying from Whitestrips4u, you acknowledge and understand that Whitestrips4u is a distributor of dental related products listed on the website, and that Whitestrips4u is not connected to any manufacturer of the products sold on the website.

Your Privacy

We do not store credit card details nor do we share customer details with any 3rd parties.

Storage / Shelf Life

It is the Purchaser's strict responsibility to ensure that stocks of our Goods are rotated so that the oldest stocks are sold first. Purchaser agrees that no Goods will be sold by the Purchaser to third parties after the 'best before' date of such Goods. The Purchaser agrees that it will indemnify us in respect of any loss, costs, liability or damaged awarded against us in consequence of any breach by the Purchaser of its obligations pursuant to the above.

Interference with Markings

The Purchaser shall not alter, obscure, remove, conceal or otherwise interfere with any markings or other indication of source of origin on any goods or their labeling and packaging. Where the Goods supplied are supplied in any packaging or containers designed by the Purchaser or which are marked in accordance with the Purchaser's specific requests, the Purchaser shall indemnify us in respect of any loss or liability incurred by us in consequence of any infringement of any patent, trademark, registered design or copyright arising from the supply of Goods in any such packaging or containers.

Title & Risk

The risk in the Goods shall pass to the Purchaser upon delivery. Title to the Goods shall remain our property until such time as all debts and other liabilities (whether arising under this contract or otherwise) owed by the Purchaser to us have been paid in full. The Purchaser hereby irrevocably authorises our representatives to enter upon the Purchaser?s premises where the Goods are stored, or are thought to be stored, for the purpose of repossessing them and subsequently reselling them.


All sums due to us shall be paid in full on purchase/checkout, via the online payment gateway. In the event that payment is not received by us by the due date, we shall be entitled to suspend all further deliveries until payment is received and/or repudiate the contract. In such event, we shall be entitled to sell any Goods still in its possession and the Purchaser shall indemnify us for any loss incurred thereby. We reserve the right to charge interest on all overdue balances calculated on a daily basis at the rate of 2% per annum above the SVR rate of Royal Bank of Scotland PLC, from time to time in force. Notwithstanding anything in these conditions of sale or implied to the contrary, in the event of the Purchaser ceasing to take supplies from us (for whatever reason) or our ceasing to deliver supplies to the Purchaser (for whatever reason) the whole amount of monies due from the Purchaser to the date of cessation shall fall due for immediate payment.

The Purchaser will be liable for all costs incurred by us in the recovery of debts not paid by the due date. Payment may, at our discretion, be made by cheque, credit transfer, direct credit or cash.


Where we owe any sums to the Purchaser in consequence of any trading arrangements or for promotional or advertising contributions or for retrospective discounts, we shall settle such amounts by setting off such amounts against all sums owed to us hereunder.

Discounted Goods & Discounts

No retrospective/turnover discounts will be given to the Purchaser unless the charges for the period covered have been paid in accordance with standard settlement terms.

Waiver of Conditions & Indulgence

Any concession granted by us to the Purchaser or any waiver by us of its rights under these Conditions of Sale in respect of any particular transaction or series of transactions shall not be deemed an agreement to confer the same concession in respect of any further transaction.

Force Majeure

If our ability to perform its obligations hereunder is limited, delayed or prevented in whole or in part by any reason whatsoever not reasonably within our control, we shall be excused, discharged and released without penalty from performance of the contract to the extent that such performance is so limited, delayed or prevented.

Sub Contracts

We shall in our discretion be entitled to subcontract its obligations, hereunder.

Newsletter Subscription

By purchasing goods online, you are opting into our email newsletter. You may opt out at any time.


All notices and communications made pursuant to these Conditions of Sale by one party to the other shall be validly given or made by letter by first class registered post sent to the addresses listed overleaf or such address as shall be notified to the party concerned. All noted sent in accordance with the above shall be deemed to have been received within forty-eight hours of the date of posting.


By signature and/or acceptance of Goods, the Purchaser agrees to be bound by these Conditions of Sale.


If any of these Conditions of Sale is held not to be valid but would be valid if any pert of the wording were deleted or modified then that provision shall apply with such modifications as may be necessary to make it enforceable.

Governing Law

These conditions of Sale shall be governed by and construed in accordance with English Law and each party irrevocably submits to the jurisdiction of the English courts. Crest is a registered trademark of their respective companies. Information provided is believed to be accurate but is not guaranteed. Prices subject to change without notice. Product packaging is subject to change without notice and images of the product or product packaging online may differ from the actual product shipped.

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